FAQ

Frequently Asked Questions

Q

What payment methods are supported?

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Bank transfer, Alipay, and WeChat Pay are supported. Installment payments can be negotiated for large orders.

Q

What daily maintenance is required?

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Regularly clean the condenser, check door seal tightness, avoid frequent door opening, and maintain proper ventilation distance.

Q

How to choose the right cabinet model?

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Choose based on usage scenario, display needs, and site dimensions. Contact Gerlin customer service for professional recommendations.

Q

Can I customize the cabinet dimensions?

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Yes. Gerlin offers personalized customization services including cabinet size, temperature range, and exterior color.

Q

What is the warranty period for Gerlin cold cabinets?

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Gerlin cold cabinets have a 1-year full warranty and 3-year compressor warranty. Free repair and part replacement during the warranty period.